SS
Simmie S
1 reviews | Active since Jun 2022
27 Jun 2022, 11:44
Vodacom service is pathetic
Today is 3 months that I have been trying to pair my Apple watch with Vodacom but to no avail...I have sent over 200 messages, called at Vodaworld a few times, been to some Vodacom stores for help....but guess Vodacom have absolutely no clue how to pair an Apple watch. Bet it wouldn't take MTN two minutes to resolve this issue. Time to say goodbye to Vodacom. What does it take to get Vodacom Management to resolve this issue. MTN South Africa
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Vodacom's replyOfficial
27 Jun 2022, 11:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Jun 2022, 11:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team