KN
Ketan N
1 reviews | Active since Dec 2021
14 Apr 2022, 08:38
Vodacom service is pathetic
The most pathetic service that I have ever experienced. I have been having very poor network connection and dropped calls for the past 2 months now. The network quality had been excellent before this.
I have lost countless customers and it continues up to this day. How will vodacom get my customers back? This is ridiculous!
I have been complaining to vodacom, and they keep trying to call me. Most of the time their agents cannot even get through because of the poor network.
How will calling me sort out my network?
Next call will be to cancel all existing services through vodacom. Pathetic, disgusting excuse for a business.
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Replies (1)Vodacom's replyOfficial
14 Apr 2022, 10:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Apr 2022, 10:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
