FS
Ferdi S
1 reviews | Active since Jan 2017
13 Jul 2020, 10:46
Vodacom service is PATHETIC
I have had a contract with Vodacom for MANY years. I now tried to cancel the contract but with no success. I have been trying since end June 2020 and every time Vodacom say it has been done, but I do not get a confirmation and when I inquire regarding the matter, I am informed it was not done.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Jul 2020, 11:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jul 2020, 11:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
FS
Ferdi S's updateReviewer Update
15 Jul 2020, 15:42How RIDICULOUS!!!! More than 48 hours later and STILL no contact or feedback from Vodacom. This just explain my unhappiness with Vodacom and their reluctant way of assisting their loyal customers of MANY years
FS
Ferdi S's update15 Jul 2020, 15:42
Reviewer Update
How RIDICULOUS!!!! More than 48 hours later and STILL no contact or feedback from Vodacom. This just explain my unhappiness with Vodacom and their reluctant way of assisting their loyal customers of MANY years