Vodacom service is pathetic

Item: Vodacom
Rating: 1
Author: Jarryd P

3rd time complaining about the same thing? Have a reference number, my case has been escalated sinse 8th of Feb. Going to a Vodacom shop, they can’t help me with a cancellation quote? How can you pay a contract for a year and the cancellation quote ia more than an original contact over the 36 months.

Pathetic service!

If you can avoid Vodacom. Do so.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Apr 2022, 07:17

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Apr 2022, 07:17

Official