Vodacom service is NON EXISTENT

Item: Vodacom
Rating: 1
Author: Pamela B

Another day has past and ZERO COMMUNICATION from Vodacom. I responded on your lame response DAYS AGO to get your people to assist us...you responded that you would...IN DUE COURSE...I asked clearly when will your DUE COURSE come to pass...That too was ignored.I WILL NOT BE PAYING for a contract I am NOT USING because you fail to fix it.!!!!!!!! If not assisting me is your response...please do not expect me to pay for it any longer

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Replies (1)

Vodacom's replyOfficial

15 Jan 2023, 15:40

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Jan 2023, 15:40

Official