Vodacom service is horrific

Hello

I have had the most horrific last week with Vodacom.

I signed up with Vodacom Fibre over 2 weeks ago. I don't even know we're to start.

Firstly worse service I have ever got from a company. Sales center was quick to sign me up and tell me quick and easy process.

I just get a modem delivered to me. No being pro active with client. I'm at the point where I don't want to be a client as Vodacom staff just pass the buck and cost me over R300 in airtime and over 4 hours being on the phone.

I think it's fair that I get a call from someone that is able to assist me.