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Sipho S
1 reviews | Active since Sept 2009
10 Jan 2023, 18:31
Vodacom service is bad, and their Supervisor Sinethemba is arrogant and rude
I have no internet since 23rd December and after numerous calls and speaking to different call centre agents including managers Thabiso, Nosiphiwo and Sinethemba with no luck and Sinethemba is extremely arrogant.
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Replies (2)
Vodacom's replyOfficial
11 Jan 2023, 08:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jan 2023, 08:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Sipho S's updateReviewer Update
12 Jan 2023, 08:38I have not received any communication from you requesting any details, how long do one have to wait? I am still without fibre since the 23rd of December 2022 at 11:00 and today is the 12 January 2023 and there is no solution and worse no even a single update from you.
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Sipho S's update12 Jan 2023, 08:38
Reviewer Update
I have not received any communication from you requesting any details, how long do one have to wait? I am still without fibre since the 23rd of December 2022 at 11:00 and today is the 12 January 2023 and there is no solution and worse no even a single update from you.