Vodacom' service is appalling and their customer service agents

<p>I had 2GB of data and expected Vodacom to notify me when it's been depleted like they normally do. They didn't notify and they took my R88 airtime and when I contacted the call center they were unable to assist me and I spoke with Tebogo Tshona which was unable to do anything for me and when in requested to speak with the team leader Thembi Mahlalela, he refused and told me that it's only agents that are available. He said his going to log a complaint which he didn't. The only person who was able to help me is Jody Solomon who logged a service request and was able to give me reference number. I need this issue to be resolved and am thinking of even porting my number since it's not my first time to experience this.</p>