DN
Dulce N
1 reviews | Active since Feb 2017
14 Jun 2019, 14:39
Vodacom service is appalling
I have had a contact with vodacom for over 15 years. The previous contract expired in February 2019 but I was still being debited. I called customer care requested that they cancel the contract and revert back to prepaid. Shockingly the number is no longer active. I have written to vodacom asking for the number to be reinstated, to no avail. Please help.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
14 Jun 2019, 18:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Jun 2019, 18:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,