CN
Christelle Nortjé
1 reviews | Active since Nov 2023
07 Nov 2023, 21:50
Vodacom service is ****
After being a customer for more than 20 years, Vodacom refuses to help me to upgrade one of my lines to a tablet. Vodacom's reason therefore is that I am on dead councelling which I am not. I've been a loyal customer and never skipped one payment. They may be the best network BUT their service is up to ****!!! I will not recommend them to anyone!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
08 Nov 2023, 07:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2023, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team