1 reviews | Active since Jul 2013
VODACOM service *********** and sucks!
<p>I have tried to cancel a line since November 2015! They told me today it's cancelled, but I have not received any confirmation stating this! I have also requested a refund of which I have also received no communication.... You call yourselves the best network?!!!! LOLOL I have raised disputes, requested cancellations more than 3 times - I have the following reference no's:</p> <p>Dispute ref: 1- ********** 0457</p> <p>Cancellation Ref: 1- ********** 0</p> <p>Cancellation Ref: ********** ********** 2</p> <p>Cancellation Ref: 1- ********** 0464</p> <p>Refund ref 1- ********** 8669</p> <p>Refund ref ********** ********** 1</p> <p> </p> <p>Have not received anything about a refund to date! Why should I pay for something I was not using?!!!</p> <p> </p> <p>Been with you for more than 14 years - I think it's time so say goodbye! You are *********** and your service is terrible! I will be cancelling quite soon. VODACOM .... YOU SUCK!</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Ilka
As per our earlier discussion, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Dear Ilka
As per our earlier discussion, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
