Vodacom service horrific

<p>Dear vodacom</p> <p>I recently upgraded my contract on line. First you mess up the delivery...i call everyday for 4 days and no one knows whats happening. After i sort that out i recieve my upgrade via courier today. A P9 with a woolworths voucher from huawei.</p> <p>I try to activate the huawei voucher in order to get the R2000 voucher and guess what it doesnt work!</p> <p>So i call vodacom to get assistance. And why should i expect any different cos if i dont get cut off a get some silly consultant who known nothing!</p> <p>I have been transfered and hung up on like you cant believe...i have called customer care, vodacom online, vodacom upgrades, vodacom resolution, vodacom after sales...you name it i have called them all and no seems to about the the upgrade deal!</p> <p>All departments says its the responsibility of the next department. All this for a promotion vodacom is running that no knows about....how horrified am i that i spent in total approx 4hours through my day to call vodacom and still no one knows.</p> <p>Even 4bad reviews on hello peter didnt help! Vodacom just doesnt care.</p> <p>So please since vodacom doesnt know what promotions they are offering or they dont know how to solve there problems please arrange for the phone to be picked up as i no longer want to be serviced by vodacom as yourl dont know what that means.</p> <p>Please call me have the phone picked up and returned to you with the voucher that doesnt work</p> <p>Your horrified customer,</p>