ZM
Zia M
1 reviews | Active since Oct 2014
22 Apr 2025, 11:12
Vodacom service going bad ?
Vodacom is normally on the ball I just want to know how far is my order since last week no one can tell me how long or how far it is and is still going to be
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Apr 2025, 12:00 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Apr 2025, 12:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
ZM
Zia M's updateReviewer Update
18 Jun 2025, 11:34After all this **** an order is still on my name I'm bejng charged for it which I have send back with the couriers but still no one can remove this order and I'm being charged can there be such. Big communication gap in this company.. I don't have a phone which is being charged and debited but still no one sorts it out.. I only have one contract with you guys I'm disputing the debit order I will pay my account manually I will not pay for the phone which they wanted to deliver which I don't have!!!!!! Please get vodacom staff properly trained.
ZM
Zia M's update18 Jun 2025, 11:34
Reviewer Update
After all this **** an order is still on my name I'm bejng charged for it which I have send back with the couriers but still no one can remove this order and I'm being charged can there be such. Big communication gap in this company.. I don't have a phone which is being charged and debited but still no one sorts it out.. I only have one contract with you guys I'm disputing the debit order I will pay my account manually I will not pay for the phone which they wanted to deliver which I don't have!!!!!! Please get vodacom staff properly trained.