MS
Marcus S
1 reviews | Active since Jun 2020
15 Jun 2020, 10:16
Vodacom service
Good day Can someone from vodacom's legal department please give me a call. I was in arrears with my vodacom contract and they handed me over to a lawyers firm, I've since paid up the account in full and even recieved a paid up letter from their lawyers... That was back in February... I still have a bad listing against my name and it shows I'm still in arrears at vodacom... Can anyone from vodacom please assist me in clearing my name, because I'm considering taking legal action if the situation is not sort out today
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Replies (3)
Vodacom's replyOfficial
15 Jun 2020, 12:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jun 2020, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Marcus S's updateReviewer Update
17 Jun 2020, 12:44Still waiting
MS
Marcus S's update17 Jun 2020, 12:44
Reviewer Update
Still waiting
Vodacom's replyOfficial
17 Jun 2020, 15:56Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Jun 2020, 15:56
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team