JZ
Jacques Z

1 reviews | Active since Nov 2011

18 Sept 2020, 15:16

Vodacom Service

As my account was handed over for debt collection I received an offer from Vodacom stating 25% Settlement , The amount that is of the 25% was paid to Vodacom, now they are stating the debt collector

Offer: Due to COVID 19 hardships, Vodacom is running a 25% settlement payable over 2 months. Urgently Call *** or whatsapp *** to make the arrangement

***

0
Replies (2)
Vodacom
Vodacom's reply19 Sept 2020, 10:45
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
JZ
Jacques Z's update23 Sept 2020, 14:43
Reviewer Update
Email Received from HP

2:41 PM (1 minute ago) |
to Julia, Legalclo, Simon.Ramapuputla, Luyanda.Mahali, Calvin





Dear all please note email received from HP stating my account is 0 Dear Sir/Madam Re: / YOURSELF ACCOUNT NUMBER: Our records indicate that we have not received the payment amount you agreed to; an amount of R0.00 on the that was due towards your account. This mail serves to inform you that we will now take additional action on your account. Measures may include legal proceedings, and your credit records will be updated accordingly. If you believe that you have received this mail in error, please contact us and and have your proof of payment ready, we will gladly assist with the allocation to your account. How to contact us: Office number: ***WhatsApp: ***eMail: *** Regards,Hammond Pole Call CentreOnline Disclaimer