1 reviews | Active since May 2023
VODACOM SERVICE FAILURE
Vodacom Pathetic service, Its been one month since I requested a relocation. I have spoken to 7 consultants and 2 managers One managers put me on hold indefinitely the other ignores my emails.
Jason Duko, Vodacom (External) <***> Unathi Mahlatshane, Vodacom (External) <***>; Tokelo Motsamai, Vodacom (External) <***>; Avuzwa Naki, Vodacom (External) <***>; Philasande Ndamase, Vodacom (External) <***>
All of these people have dealt with my issue, I have 3 more who tried to get managers to contact me. I refuse because it has not worked. Managers and key accounts managers with Metrofibre are also asleep. One month without a fibre connection and working from home is ridiculous all the while I am paying my monthly subscription and note getting a service. Calling in now to cancel your **** service Vodacom.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
