ZT
Zameer T
1 reviews | Active since Jun 2018
26 Mar 2022, 08:08
Vodacom - **** Service !!!!
To Whom it may concern,
I hate dealing with Vodacom, almost two months to resolve and cancel a contract i never asked for and they still continue to debit my account.
**** Service and hate your frikken company. called 135 and asked for a supervisor to call me but still waiting !!!!
Speaking now to the 13th person and have to keep repeating myself. F@#$%#G USELESS !!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Mar 2022, 12:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Mar 2022, 12:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
ZT
Zameer T's updateReviewer Update
08 Apr 2022, 15:28Firstly, get my name right
i am not getting any joy, after 2 months and nothing.
i have initiated a stop order on my bank so your debit order will not go trough.
| Dear Vodacom Customer. A service ticket with reference number *** has been logged to a support team for investigation. Cancellation of *** | Cancellation of ***
| Ref No. *** (cancellation data contract) | Cancellation of ***
i want all my personal vodacom contracts cancelled ASAP.
image.png 298.64 KB
i was due a credit, nothing, \
i asked for *** to be cancelled and your idiot employee cancelled the wrong number
absolutely disgusted with your service !!!
i am not getting any joy, after 2 months and nothing.
i have initiated a stop order on my bank so your debit order will not go trough.
| Dear Vodacom Customer. A service ticket with reference number *** has been logged to a support team for investigation. Cancellation of *** | Cancellation of ***
| Ref No. *** (cancellation data contract) | Cancellation of ***
i want all my personal vodacom contracts cancelled ASAP.
image.png 298.64 KB
i was due a credit, nothing, \
i asked for *** to be cancelled and your idiot employee cancelled the wrong number
absolutely disgusted with your service !!!
ZT
Zameer T's update08 Apr 2022, 15:28
Reviewer Update
Firstly, get my name right
i am not getting any joy, after 2 months and nothing.
i have initiated a stop order on my bank so your debit order will not go trough.
| Dear Vodacom Customer. A service ticket with reference number *** has been logged to a support team for investigation. Cancellation of *** | Cancellation of ***
| Ref No. *** (cancellation data contract) | Cancellation of ***
i want all my personal vodacom contracts cancelled ASAP.
image.png 298.64 KB
i was due a credit, nothing, \
i asked for *** to be cancelled and your idiot employee cancelled the wrong number
absolutely disgusted with your service !!!
i am not getting any joy, after 2 months and nothing.
i have initiated a stop order on my bank so your debit order will not go trough.
| Dear Vodacom Customer. A service ticket with reference number *** has been logged to a support team for investigation. Cancellation of *** | Cancellation of ***
| Ref No. *** (cancellation data contract) | Cancellation of ***
i want all my personal vodacom contracts cancelled ASAP.
image.png 298.64 KB
i was due a credit, nothing, \
i asked for *** to be cancelled and your idiot employee cancelled the wrong number
absolutely disgusted with your service !!!