Vodacom service even worse than telkom

I tried signing up for a data contract via Vodacom's online site. The contract was approved and I had to click on a (web) link to accept it. When I clicked on the link, the page said I don't have a postal code and that it can't continue. The problem is, they don't provide me with a way to complete the postal code.<br> <br> I then sent a mail to customer care which said they'll call me in 24 hours. Needless to say that didn't happen. <br> <br> Then I went to 2 vodacom shops, all giving me the run around and no-one helping. Then I called the call center, and after holding for more than 30 minutes I gave up. Then I tried the online chat and after no one responded to my question, the chat session closed by itself....and asked me for customer feedback. (Needless to say what my response was).<br> <br> So far my experience with Vodacom has been MUCH worse than with telkom.