Vodacom Service

So after a month I am back. I file a router fault with Vodacom on the 3rd of June. My brand new router are not working since 30th of May. Not corrected load on our account by Vodacom. So I phone in and every time getting a new person assisting me. Reference numbers change and close but still not service. On the 21st of June a technician visited the site and tell me that they cannot get the problem so Vodacom must supply me with a new router. Well, we on the 2nd of July, no router, no sms, no email, no call on when it will be deliver or I will have service again. I will not recommend Vodacom to any person in SA. Hopefully Starlink will come and kill there business. Poor service. Newly upgraded contract with no service. I will stop all exciting contracts when they are due for expiry. Bill are payed by debit order so not outstanding. Vodacom you should shame you for taking our money and still no service. I must buy expensive data on my cell to hotspot to run a business. This is after all a business contract. Your call centrums people cannot assist me properly and just making excuses to buy time. The previous person from Hello Peter Vodacom are not reachable.