Vodacom Service - Durban
<p>Good Day, today i bought a cover and screen protector from Vodashop Durban, Cnr West Street & Gardiner at a cost of R199, on return to the office i opened the package to find the screen protector damaged, i then return back to the shop to shown them as i work 5minutes away, to be told that they will not swop out the product, and that all their products are checked instore, which was not checked when i purchased instore, with this i was made to look like i damaged the screen protector when i honestly didnt.</p> <p> </p> <p>Im being told that i must wait until the supplier returns to store and reviews the product which will be about a weeks time not sure but not guaranteed that will be replaced. I am quite upsetting on the service,</p> <p>I could have bought the same product off the street for a far lessor price but chose to buy a qaulity product from Vodacom, now to get this kind of service.</p> <p> </p> <p>The Store is the Vodashop Durban corner of West and Gardiner street Durban KZN.</p> <p> </p> <p>Unhappy Customer</p> <p>Brett Abdurahman<br /> ********** 073</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
