RS
Rodney S
1 reviews | Active since Jun 2010
22 Apr 2021, 10:21
Vodacom Service - Deplorable
App**** for fibre on 10 March 2021. Promised that I'll be connected within 21 days. It is now 22 April 2021 - still no connection .Six call center queries later ...guess what ....still not connected.
I will be cancelling .....
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Replies (2)
Vodacom's replyOfficial
22 Apr 2021, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Apr 2021, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RS
Rodney S's updateReviewer Update
29 Apr 2021, 06:52Nope- not resolved . Your customer service w manager called . I think he just ticked the box .
RS
Rodney S's update29 Apr 2021, 06:52
Reviewer Update
Nope- not resolved . Your customer service w manager called . I think he just ticked the box .