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StClair S
1 reviews | Active since Sept 2015
12 Apr 2022, 09:07
Vodacom Service Delivery very bad lately.
I am very dissapointed in vodacom. I have been a client now for more than 17 Years on the same number. Now since 1st of April 2022 my Vodamail account doesn't recieve any emails. Trying to get hold of Vodacom is an impossible task. I can log into my account and it sends me a OTP and everything but no mails incomming or outgoing. What the hell happend to Vodacom being the Best Network to going to unbairable. Vodacom should seriously revise their customer support.
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Vodacom's replyOfficial
12 Apr 2022, 11:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2022, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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StClair S's updateReviewer Update
13 Apr 2022, 08:59Still no comunication from an actual person. MY EMAIL ADDRESS IS NOT WORKING SO HOW MUST I SEND YOU A MAIL? VODACOM WANTS ME TO SEND THEM A MAIL WHEN THE PROBLEM IS MY EMAIL ACCOUNT!!!!
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StClair S's update13 Apr 2022, 08:59
Reviewer Update
Still no comunication from an actual person. MY EMAIL ADDRESS IS NOT WORKING SO HOW MUST I SEND YOU A MAIL? VODACOM WANTS ME TO SEND THEM A MAIL WHEN THE PROBLEM IS MY EMAIL ACCOUNT!!!!