Vodacom service delivery - bottom end of Third World!

Item: Vodacom
Rating: 1
Author: Rodger S

I called Vodacom with a request last Thursday morning and was assure that I would receive a return call, with answer within 48 hours - it's now the following Wednesday afternoon . Still waiting. Question I'd like to pose: If the CEO of Vodacom received the sort of service that his company delivers, would he still be a customer of theirs?

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Replies (1)

Vodacom's replyOfficial

05 Aug 2020, 14:04

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply05 Aug 2020, 14:04

Official