Vodacom Service Complaint ( Bad... bad !!!!! )

<p>Since March / April 2017 I am experiencing problems with my cell number: ********** 696. The contract was due for cancellation, and then a Sales Consultant from Vodacom called me to upgrade, but instead they have created another (2nd) line on the same cell number, with a router etc...... included. ( without my permission !!!) Vodacom delivered this package by courier to my work address, and started to debit my account with two (2) instalments monthly. I returned the debit orders, sinse then I am almost phoned every day from Vodacom to arrange with them to pay the amounts which reflects an arrear-- R1900-00... ???? I am not happy at all with this, I have send numerous emails to their Head Office ( Vodacom ), without any success that Legal will phone me as the email states from them. Instead, I am phoned regarding the outstanding amount which I am not resonsible for to pay, and which I will not pay. I also phoned myself the Vodacom toll free number, and still I do not get any feedback. Only promises.... promises... promises !!!!!!!!</p> <p>I will appreciate if you can investigate, and give feedback as soon as possible.</p> <p> </p> <p>Regards</p> <p>Estelle van Rooyen</p> <p> ********** . </p>