JK
Johannes K
1 reviews | Active since Jun 2019
10 Jul 2020, 13:04
Vodacom service
I Have a Btth uncapped internet. The package is 1350 R/m. The internet is either of very poor quality or there is no service for more that 2 consecutive days.
Forces me to buy additional bundles at an additional cost, which will never be refunded because there is no uncapped wifi which I’m already paying for.
Vodacom is a very overrated service, please refrain from using them.
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Vodacom's replyOfficial
10 Jul 2020, 14:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jul 2020, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team