Vodacom service BS!!

<p> </p> ********** Oct 12 (8 days ago)</p> <p>Good day Denzil</p> <p>We acknowledge the receipt of your email.</p> <p>We are sorry to hear of the circumstances under which your e-mail has reached us and we apologise for the inconvenience caused.</p> <p>I tried calling you on ********** 870; however I was unable to reach you.</p> <p>I have escalated your query to a senior consultant. I have prioritised your query and requested urgent feedback with regards to resolution. <br /> Regards,<br /> Shireen Davids<br /> Customer Care<br /> eService Team<br /> On 2016/10/12 07:59 PM, Denzil Samuels, wrote:</p> <p>And so the waiting continues with new reference numbers allocated every time. You guys are pathetic</p> <p>On 07 Oct 2016 1:02 PM, "Denzil Samuels" ********** wrote:</p> <p>3 days later and no response from you guys. this is pathetic. If you tried to call me on the ********** 870 number, you would not have gotten hold of me. I mentioned in the mails and previous correspondence to call me on ***since I do not want to use the contract number and risk overspending</p> <p>On Tue, Oct 4, 2016 at 2:50 ********** <p>Dear Denzil</p> <p>We have advised the relevant person.</p> <p>Enjoy your day further.<br /> Regards,Phindile Chiya <br /> Customer Care<br /> eService Team</p> <p>On 2016/10/04 02:42 PM, Denzil Samuels, wrote:</p> <p>BulelaniPlease ensure they note to call me on ********** 181</p> <p>Thanks</p> <p>On 04 Oct 2016 2:32 PM, ********** wrote:</p> <p>Dear Denzil</p> <p>Thank you for your email.</p> <p>As per our telephonic conversation on ********** 870.</p> <p>I have advised that your query has been escalated to the Highest Division however I have also emailed the Senior Consultant that is handling the matter to get back to you as soon as possible.</p> <p>Please accept our sincere apologies for the delay on this matter.<br /> Regards,<br /> Bulelani Skulu<br /> Customer Care<br /> eService Team</p> <p>On 2016/10/04 02:18 PM, Denzil Samuels, wrote:</p> <p>You can call me on ********** 181</p> <p>On 04 Oct 2016 2:15 PM, ********** wrote:</p> <p>Dear Denzil,</p> <p>Thank you for your email.</p> <p>I tried to contact you today ********** 870; however the call was routed to subscriber not available.</p> <p>Kindly be advised, your query has been escalated to (CIC) Client Information Centre for an urgent review and feedback. Once the query is resolved, feedback will be provided to you.</p> <p>Please accept my sincerest apology for any inconvenience caused and delayed respond.</p> <p> Regards,<br /> Wilhelmina Gaffley<br /> Customer Care<br /> eService Team</p> <p>On 2016/10/04 02:00 PM, Denzil Samuels, wrote:</p> <p>It's more than a month now and no response</p> <p>On Tue, Aug 30, 2016 at 7:50 PM, Denzil ********** <p>1. ID number or Company Registration Number for corporate accounts - ********** 101081</p> <p>2. Physical or postal address that appears on your account - 39 Hoff Street, Peerless Park East, Kraaifontein, 7570</p> <p>3. Your Vodacom account number - NM097337-2</p> <p>4. My number is ********** 870</p> <p>5. I can be contacted on 061 ********** </p> <p>On Tue, Aug 30, 2016 at 7:10 **********