LB
Laurissa B

1 reviews | Active since Oct 2013

26 Nov 2019, 08:49

Vodacom service

Appalling service from Vodafone. I ordered a laptop from them and it went to the couriers.. The couriers can't deliver because Vodacom didn't update the delivery address and the system is always down. So thanks to their service I can't get my parcel... Ridiculous I feel like canceling this order and they can keep it....

0
Replies (2)
Vodacom
Vodacom's reply26 Nov 2019, 08:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
LB
Laurissa B's update26 Nov 2019, 08:51
Reviewer Update
I want vodacom to contact RAM couriers and change my delivery address today still.