SK
Sibusisiwe K
1 reviews | Active since Jul 2021
20 Jul 2021, 14:35
Vodacom **** service
I app**** for fibre month ago with your **** service. They came and dug a huge hole in my yard exposing electrical wires and didn’t bother to close the hole. I’ve called *** every single day since the 29th of June they keep promising me that someone will come sort it out I spoke to a Manager Martin who gave me his number and continued to ignore my calls and sms, it’s been 3 week I have had no help and I’m still sitting with a huge hole in my yard which is a danger because we have children I’m so disgusted and annoyed by this because my kids can’t even play outside I’ve been waiting for over a month now I’m just so disgusted
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Replies (2)Vodacom's replyOfficial
21 Jul 2021, 07:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jul 2021, 07:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SK
Sibusisiwe K's updateReviewer Update
21 Jul 2021, 09:23i have still not heard anything from you and these wires are a danger to my children
SK
Sibusisiwe K's update21 Jul 2021, 09:23
Reviewer Update
i have still not heard anything from you and these wires are a danger to my children
