Vodacom service atrocious

Vodacom service atrocious I have been with you guys for years.

This is a follow up of a previous review. The consultation that rep**** to my review gave me a call. So apologetic, said he would investigate and get back to me. Well it’s been a week and nothing. While on the phone with him I also came to the conclusion that he has very little power. I am now not interested in going forward with Vodacom. On the 4 December 09:20 I called Vodacom and canceled my month to month contract. Although they should cancel it from the 16 October because that was the day they convinced me not to cancel and rather do a relocation but they failed dismally All I want now is Vodacom to send me confirmation that my contract has been canceled and debt order stopped .

Not like I didn’t give you guys a fair chance. Called and spoke to six consultants, did a Hellopeter review, called two more consultants. What more do you need to do your job! This has cost me unnecessary time and money.