Vodacom service and lack of response.

Item: Vodacom
Rating: 1
Author: Colin R

I wish to inform SA public, when Vodacom respond saying they will contact you to resolve issues it is a complete lie. Dont believe anything you read. Enquiry completely ignored other than an automated response.

I refer to post: https://www.hellopeter.com/vodacom/reviews/vodacoms-in-flexible-bully-tactics-***

Helpful (0)

Replies (1)

Vodacom's replyOfficial

03 Aug 2023, 12:15

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply03 Aug 2023, 12:15

Official