vodacom service and help is so poor,full of promise,I would like to speak to a senior person to actually share what the sales person said to me

The service is beyond terrible.

The sales person (Deon) from Vodacom promised me that to process the installation will take no more than 3 working days upon approval for the fibre package.

We are now on working day 13...

Now the fibre company can't come and install because Vodacom's sales person had my address wrong! He has gone and put the street number as my unit number.

THEIR SERVICE IS BEYOND PATHETIC!!!

Despite making many long calls, WhatsApp's and sending numerous emails, with little to no response from their side.

Can someone at VODACOM actually contact me and sort this out? My contact details: Mr Haynes ***

ORDER NO.: ***