DB
Debra B
1 reviews | Active since Feb 2018
14 Feb 2022, 16:48
Vodacom service abysmal
For the past few months we have been consistently fighting with Vodacom to cancel all services on a phone. Yet this last month we once again received a bill for a number which has not been in use since September 2021, for R332.92 Item number H8-X490W. Please can SOMEONE, ANYONE kindly resolve this and return all funds TAKEN from our account.
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Vodacom's replyOfficial
14 Feb 2022, 17:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Feb 2022, 17:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team