VODACOM SERVICE
What a joke it has been to try get my emails up and working this week after vodacom has change from a 3G to 5G system where you have to pay for an email address now. I have not been able to work since Tuesday to work no pay while the call center staff all sit at home and all any one can say is they will escalate the matter and it will take 72 hours for someone to get back to me. 72 hours from when the first call or everytime you call them. So for no service at all they will all take home a salary this month and for some of us that have supported them since day dot they happy to see a family starve. Vodacom what has happened to you?
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Vodacom's replyOfficial
08 Apr 2022, 11:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2022, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team