DT
Dale T
1 reviews | Active since Jul 2024
25 Jul 2024, 21:31
Vodacom **** service
I have completed for the 6 months I have had vodacom wireless router. It is ment to be a 50mb/s I have NEVER had higher than 20mb/s. On average I have 8mb/s. Vodacom store has promised many times to fix it and investigate, but still no joy.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Jul 2024, 08:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Jul 2024, 08:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
DT
Dale T's updateReviewer Update
29 Jul 2024, 11:47Well Vodacom did come back to me and said someone will contact me. Today the 29th August, a person did. Summery of the conversation was accept what you have or cancel. Well I canceled the service. I will NEVER recommend or use Vodacom again.
DT
Dale T's update29 Jul 2024, 11:47
Reviewer Update
Well Vodacom did come back to me and said someone will contact me. Today the 29th August, a person did. Summery of the conversation was accept what you have or cancel. Well I canceled the service. I will NEVER recommend or use Vodacom again.