VODACOM SERVICE

<p>VODACOM DOES NOT DELIVER WHAT THEY'VE PROMISED!!! I am with Vodacom now for over 12 years - I have an (expensive) phone and x2 tablet contracts with them.</p> <p> </p> <p>I decided to do an upgrade over the phone again like I do always do in SEPTEMBER already and waited 4 days for it to be delivered (which is normal). The reason why I did this over the phone is for the 1 GB they added to my account (as promised if done over the phone )- or well that is what they 've said. </p> <p> </p> <p>So, I have NOT received data (and I have an iphone which sucks data up as you know) since end of September and everytime I phone customer care I hold for over 40 MINUTES to talk to someone and then they just transfer me again and then it is another 40 MINUTES or MORE even or I get cut off !!!!!!!!!!!!!! Apparently, they have logged a request for MY data and it takes 7 - 14 working days to be activated after they have investigated the case.....best part is when I phoned back to follow up after these waiting period - they informed me that the request was deactivated for "some" reason - they COULD NOT even provide me with sense!!!! No I wait again - so after paying R950 for my contract each month I have to buy additional data now as well and this is NOT EVEN my own doing!!!!!!!</p> <p> </p> <p>I WILL NEVER UPGRADE TO STAY WITH VODACOM AGAIN!!!!!!!!!! The service is really bad and they don't deliver whatever they promised to and it takes FOREVER to get something out of them!!!!!!!!!</p>