Vodacom service

Hi all.

I have been a loyal paying customer for as long as I can remember at Vodacom..

Long story short.. been paying on debit order from 2021..contract expired.. confirmed by Vodacom. Come 2023.. two years later..Approx R2100 paid for services or products not received. So here I am.. cancelling the debit order..

App**** for fibre contract..approved.. happy days.. only to let me know..My account us in arrears by R267.. although I must be in credit. Because of a debit order that still went off my account for approx 24 month.

You can phone all relevant departments.. just no joy. Since Sep 27 2023...till today. 12 days without any joy.

Any advice would be helpful.