VODACOM service
Good Day,
If you want a useless cellar provider, go to VODACOM, my account was paid on the Monday, on Wednesday I sent the POP to them, I spoke to a consultant on Friday that confirmed the payment and said my phone will be switched on with in 24 Hours, in the mean time I am informed I need to pay my next payment by month end BUT I don't have any service so what am I paying for.
I phoned the call center only to have my call dropped 5 times, I then get a consultant that was not very helpful and was told I had to wait another 24 Hours to be switched on, I have waited 96 hours already for the service to be switched on.
I will not be recommending VODACOM to any person!
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Replies (1)Vodacom's replyOfficial
05 Mar 2022, 16:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Mar 2022, 16:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
