1 reviews | Active since Nov 2016

13 Nov 2016, 11:13

vodacom service

<p>Hi Peter, I have never been so disappointed with Vodacom</p> <p>I requested multiple cancellation of sms roamming and keep receiving message that it's unsuccesful and I should call their 082111 number,</p> <p>I made several calls to them and still I haven't received any feedback/cancellation. </p> <p>How can a service provider like this fail to perform such an easy function .</p> <p>as we speak I'm stranded at the airport as I cannot make calls for pick up</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply14 Nov 2016, 07:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team