Vodacom Service

Can't even do a contract upgrade properly,

I tried upgrading an existing number online to get a new device, only to receive the device and learn later that the contract was added to a new number instead of the existing number it was supposed to have been upgraded upon. Vodacom did not even inform me about that, and to top it all off, I did not even receive the new SIM card for the new number along with the device. There goes TRUST out the window for good first of all because you couldn't even have communicated this simple thing to me

Finally, when I enquired about this, they told me that there is nothing they could do to fix this issue. So now I'm stuck with this, and I just have to accept it. I never needed a new number to begin with... By the way, still didn't receive the new sim and its been over a month, LOL! Vodacom, you are the worst!

Supposed to be the best network in South Africa then you get this **** service. Not satisfied at all. If a negative 1 review was possible, I wouldn't have hesitated to rate you lower than this because clearly you're not even worth the 1 star