Vodacom Service
<p>Good day</p> <p> </p> <p>I am having problems since May/June this year to sort out an unknown number on my account. Everythime they open a query and when I phone back to find out what the situation is, they tell us that the query was closed without resolving it. I get billed on a monthly basis for a number I do not know where it comes from.</p> <p>Then we took out a new contract with a new number and 24 hours later they deducted an amount fof R605 from my bankaccount, regisration of R90 odd and then the subs for the month.</p> <p>I then get billed again for that R605 and additional R499. They told us that it is registration fees. I cannot be billed in advance, no one can sort that out for us as well.</p> <p> </p> <p>What is happening, if your service provider cant even answer your questions or you get 10 different versions from everyone. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
