ST
Sammy T

1 reviews | Active since Feb 2021

23 Feb 2021, 09:55

Vodacom service

I have a data contract with vodacom which expired 2nd December 2020. I contacted vodacom on the 3rd of December 2020 for contact cancelation which they sent me a confirmation message of the cancelation. February 2021 my contract is still active and I have contact vodacom several times regarding the cancelation. 17 February 2021 vodacom can't access my account on why it was never canceled until i settle the account for the month of January and February of which was supposed to be canceled and I have never used that service since the cancelation on 3rd December 2021.

0
Replies (1)
ST
Sammy T's update15 Aug 2021, 12:54
Reviewer Update
Dear Vodacom Customer, we are optimistic that you enjoyed the service experience. Your query with ref number *** has been attended to. Visit My Query: https://bit.ly/2SswlkR to track the progress. Your continued support as a loyal Vodacom Customer is highly appreciated. This matter is still not resolved to date.