Vodacom service

I have been with vodacom for over 10 years. I was contacted by vodacom fibre for a deal they have on premotion. I accepted this deal and made a appointment for installation.I took leave from work and lost those hours just to be dissapointment by Vuma.No one arrived on the specific date and time so I made an appintment for the weekend. Again Vodacom called me for the next step,the router installation.Again I took leave from work and again no one arrived at that time and date. I phoned vodacom and the installation guy told me he can't do it any other time,I should take leave again.

I lost so much money that I could have paid for the installation myself and have it done over a weekend. This is not my first bad experience with vodacom.This is unacceptable even for new vodacom clients.

Regards Christian Nel