NM
Netto M
1 reviews | Active since Apr 2019
03 Apr 2019, 21:03
Vodacom Service
Vodacom sales offered me two contract phones in mid February 2019, The two hisense phone were delivered and wasn't happy with them and decided to return them. They arranged collection and collected the phones within seven days but to dated they have not canceled the contract. In fact they handed the it to legal for collection and I keep on getting calls from them to arrange payments
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Replies (2)
Vodacom's replyOfficial
04 Apr 2019, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Apr 2019, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Apr 2019, 09:50 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your credit has been submitted and can take within 1-24 hours.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply04 Apr 2019, 09:50
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your credit has been submitted and can take within 1-24 hours.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,