hF
hoekstra F

1 reviews | Active since Jan 2019

30 Jan 2019, 11:13

Vodacom service

I recently lodged a complaint on hellopeter about service from Vodacom. I received a reply on hellopeter that a consultant was going to contact me. That was 22 days ago and nobody has contacted me as yet.

0
Replies (2)
Vodacom
Vodacom's reply30 Jan 2019, 14:25
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        

Best regards,

Vodacom
Vodacom's reply30 Jan 2019, 15:24
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

Kindly note, our records indicate that feedback was provided previously and regrettably remains unchanged.

Regards
Consumer Website Team

Best regards,