1 reviews | Active since Jun 2017
Vodacom service
Phoned them in December to ask how long a certain deal will be available. (R99 for 5 gig data for 24 months) Lady said she cant tell me as she does not know but deal wont change soon. I waited before i registered for the deal as i wanted to cancel my current contract 1st with FNB. So yesterday i wanted to registered for the deal just to see that they went up from R99 to R199??? Now how the hell does that work? I mean is their staff so uninformed that they can not tell customers that they will have a 100% increase in the new year?
I am very disappointed with Vodacom as i wanted that deal badly and now they wont get my service at all because of bad customer service and insanely high increase on their data packages.
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
