1 reviews | Active since Aug 2016
Vodacom service?
My mom took out a contract at Vodacom at River Square in Drie Riviere in January and she was never supp**** with the contract (only the devices) or detailed info on her installment amount. She is repeatedly told to contact customer care at the shop and told to visit a shop when calling customer care. Can someone sort this out??
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Estelle Birkenstock,
I do apologise for the delay in response.
I've contacted your Mom and assisted with her query.
Thank you for your patience.
Regards,
Ula Wiggins
Senior Consultant
Best regards,
Dear Estelle Birkenstock,
I do apologise for the delay in response.
I've contacted your Mom and assisted with her query.
Thank you for your patience.
Regards,
Ula Wiggins
Senior Consultant
Best regards,