Vodacom Service

Hi Hellopeter

Since Nov 2017 I have been in communication with Vodacom customer care with regards to a credit in my account which needed to paid directly in my bank account. Vodacom customer care gave me Vodacom Legal department number and when I contacted them the number was engaged. I tried numberous times and still no answer. I went back to Customer care and they linked my call directly with legal department, only to be told they cannot help me and that I must go to Vodacom technical department. Apparently they will directly me to the right contact department which led back to customer care. This inquiry has been still going on and its getting really frustrating as I am going in circles with no help what so ever from Vodacom. I just want the credit to be paid into my account without going through all this fuss!

Its really upsetting as Vodacom advertise such good deals but doesn't even look after the clients. They want the business but don't offer any assistance.

Please could you direct me to the right contact person as I am tired of my inquiry prolonging like this.