Vodacom Service

<p>&nbsp;I currently have a flexi 200 cellphone contract with Vodacom. On 14/03/2016 I went to the Vodashop at Cape Gate to apply for a Sim only, no device My Gig 2 TopUp contract as it works out cheaper per Gig than my current pre paid MTN data simcard and I thought it would be good to keep everything with one company, both going off on one debitorder. This was for a simcard exclusively for use in my ****le for my laptop. I filled out a form, paid R 105, was given a sim card and told that within 24 hours it will be activated and I would be able to start working.&nbsp; Needless to say that the sim card has never worked, I've been back to the Vodashop 3 times, phoned the manager numerous times ( Joy ***)&nbsp;without success or without her reacting to messages left. I gave up and went the 082 111 Vodacom Customer Service route as any outgoing data on my cellphone has now been blocked as I am being charged for the data contract which I have never used ( I am still using my MTN pre paid sim). After loads of phonecalls ( 082111,***, ***) , a payment for my normal Flexi 200 contract which is R 273.49 and numerous&nbsp;emails, my cellphone outgoing data is still blocked. My last phonecall was on Fri 6/5/2016 to a lady called Olga at Subscriber collections at 10h50. I was told that it will be unblocked and in an hours time I should re-start my phone and everything will work. This did not happen and on Sunday 8/5/2016 I sent another e mail to Customer Care and they just promply refered me back to subscriber collections. You get shunted from pillar to post, have to retell your whole story again and again as you speak to a different person every time and&nbsp;no one would give you an e mail address to correspond to&nbsp;and it seems anyone in a position of authority is shielded or hidden from the public. I have exhausted all avenues and do not know what to do anymore except to go public as far and wide as I can. This is my first step and facebook, newspapers, the consumer council, the Ombud and anything availablke to me will now follow.</p> <p>Regards</p> <p>Marius Smal</p> <p>***</p>