C
Cheryl

1 reviews | Active since May 2021

24 Aug 2021, 21:49

Vodacom Service

I got a call from Vodacom customer service regarding my data usage , I was spending a lot of money on buying data,almost every third day I would buy 1G of data after and I have a contract with Vodacom which gives me 10g of data ever month but it wasn’t enough because I am always on social , so they called and were concerned of my data usage and asked me if they can increase my data and still pay minimum I can afford ... and I agreed after a thorough explanation and today am happy I don’t have to spend a money in the middle of the month for another Gigs and I can still carry over to the following month...

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Replies (1)
Vodacom
Vodacom's reply25 Aug 2021, 07:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team