NG
Natassja G

1 reviews | Active since May 2017

05 May 2017, 10:07

VODACOM SERVICE

<p>I am very dissapointed with the service that I receive from vodacom. I have been struggling for 1 year and 5 months for them to sort out my account and untill today, they continuesly debit my account incorrectly. I have made a manual payment at the end of April and now they debit my account twice. Now they request that I have to send them statements so that they can do a review. They continuesly tell me that the account is not in a credit. HOW CAN THAT BE?????????? They apprently cannot pick up that I am in a credit.</p> <p> </p> <p>HORRIFIC to say the least!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply05 May 2017, 11:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team